Your answers, here!
🧶 How long does it take to make a bag?
Each piece is entirely handmade with care. The production time is approximately 20 business days.
This timeframe may vary slightly depending on the number of orders, but I always strive to be as fast as possible without compromising on quality.
You will receive an email only when your bag has been shipped.
🧵 Do you offer custom bags?
Yes! Custom requests are available in the “Personalization” section.
The production time for a custom order is 4 to 6 weeks.
📦 What are the shipping times?
Once your bag is ready, shipping times are as follows:
Europe: up to 7 business days
International: between 6 and 14 business days
✈️ Do you ship internationally?
Yes, I ship worldwide
📬 How can I know if my order has been shipped?
You will receive a confirmation email with a tracking number as soon as your order has been shipped.
🔁 Can I return or exchange my bag?
As each bag is handmade to order, returns are not accepted.