I wish to cancel my order

• You can cancel your order within a maximum of 24 hours after purchase.
• Beyond this period: no cancellation or refund will be possible , as the manufacturing process has begun (purchase of materials, production start-up, creation time…).

👉 By placing an order, you explicitly accept the manufacturing lead times indicated on the product page.
It will therefore not be possible to cancel two weeks later under the pretext that the creation takes time, everything is noted in black and white before the purchase.

MORE INFORMATION

❓ Will I receive my parcel before Christmas?

⚠️ After November 10th, orders are not guaranteed to be delivered before December 24th. The current lead time is approximately 30 working days due to a surge in orders. This...
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I didn't pick up my package on time, what's going on?

If the package is returned to the workshop because it was not collected within the allotted time: ➡️ The return shipping costs will be entirely your responsibility . No refunds...
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I wish to cancel my order

• You can cancel your order within a maximum of 24 hours after purchase. • Beyond this period: no cancellation or refund will be possible , as the manufacturing process...
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🔁 Can I return or exchange my bag?

As each bag is handmade to order, returns are not accepted.
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