Yes! Custom requests are possible in the "Customization" section.
The manufacturing time for a custom order is 4 to 6 weeks .
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❓ Will I receive my parcel before Christmas?
⚠️ After November 10th, orders are not guaranteed to be delivered before December 24th. The current lead time is approximately 30 working days due to a surge in orders. This...
I didn't pick up my package on time, what's going on?
If the package is returned to the workshop because it was not collected within the allotted time: ➡️ The return shipping costs will be entirely your responsibility . No refunds...
I wish to cancel my order
• You can cancel your order within a maximum of 24 hours after purchase. • Beyond this period: no cancellation or refund will be possible , as the manufacturing process...
🔁 Can I return or exchange my bag?
As each bag is handmade to order, returns are not accepted.