FAQ

Manufacturing delays during Black Friday

All bags are handmade to order. Due to the high volume of purchases expected during Black Friday, the usual production time (40 business days) may be extended. We are doing...
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❓ Will I receive my parcel before Christmas?

⚠️ After November 10th, orders are not guaranteed to be delivered before December 24th. The current lead time is approximately 40 working days due to a surge in orders. This...
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I didn't pick up my package on time, what's going on?

If the package is returned to the workshop because it was not collected within the allotted time: ➡️ The return shipping costs will be entirely your responsibility . No refunds...
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I wish to cancel my order

All orders are firm and final. INEDITO bags are made to order. In accordance with Article L221-28 of the Consumer Code, the right of withdrawal does not apply. By placing...
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🔁 Can I return or exchange my bag?

As each bag is handmade to order, returns are not accepted.
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📬 How do I know if my order is on its way?

You will receive a confirmation email with a tracking number as soon as your order ships.
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✈️ Do you ship internationally?

Yes, I ship worldwide!
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📦 What are the shipping times?

Once your bag is ready, the shipping times are as follows: Europe : up to 7 business days International : between 6 and 14 business days
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🧵 Do you offer personalized bags?

Yes! Custom requests are possible in the "Customization" section. The manufacturing time for a custom order is 4 to 6 weeks .
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🧶 How long does it take to make a bag?

Each piece is entirely handmade with care. The production time is approximately 20 to 30 working days . Due to a large number of orders, the delivery time has been...
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