FAQ

Avec quelles matières sont fabriqués les sacs ?

Les sacs sont fabriqués principalement en simili cuir de qualité.Pour les modèles à motifs animaux (comme la vache 🐄), la matière utilisée est un tissu en polyester, imitation fausse peau...
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Est-ce qu’il peut y avoir des frais de douane ?

Oui, il peut y avoir des frais de douane. Pour les commandes internationales, des taxes, droits de douane ou frais d’importation peuvent être appliqués selon la réglementation du pays de...
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I didn't pick up my package on time, what's going on?

If the package is returned to the workshop because it was not collected within the allotted time: ➡️ The return shipping costs will be entirely your responsibility . No refunds...
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I wish to cancel my order

All orders are firm and final. INEDITO bags are made to order. In accordance with Article L221-28 of the Consumer Code, the right of withdrawal does not apply. By placing...
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🔁 Can I return or exchange my bag?

As each bag is handmade to order, returns are not accepted.
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📬 How do I know if my order is on its way?

You will receive a confirmation email with a tracking number as soon as your order ships.
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✈️ Do you ship internationally?

Yes, I ship worldwide!
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📦 What are the shipping times?

Once your bag is ready, the shipping times are as follows: Europe : up to 7 business days International : between 6 and 14 business days
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🧵 Do you offer personalized bags?

Yes! Custom requests are possible in the "Customization" section. The manufacturing time for a custom order is 4 to 6 weeks .
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🧶 How long does it take to make a bag?

Each piece is entirely handmade with care. The production time is approximately 20 to 30 working days . Due to a large number of orders, the delivery time has been...
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