FAQ

What materials are the bags made from ?

The bags are made primarily of faux leather of quality.For models with animal patterns (like the cow) 🐄), the material used is a polyester fabric, imitation faux cowhide.It's a fabric...
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Can there be customs fees ?

Yes, there may be customs fees. For international orders, taxes, customs duties, or import fees may apply according to the regulations of the destination country. These charges are not included...
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I didn't pick up my package on time, what's going on ?

If the package is returned to the workshop because it was not collected within the allotted time:➡️ THE reshipping costs will be entirely at your expense.No refunds will be issued....
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I want to cancel my order

All orders are firm and final. INEDITO bags are made to order. In accordance with Article L221-28 of the Consumer Code, the right of withdrawal does not apply. By placing...
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🔁 Can I return or exchange my bag?

As each bag is handmade to order, returns are not accepted.
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📬 How can I know if my order is on its way?

You will receive a confirmation email with a tracking number as soon as your order is shipped.
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✈️ Do you ship internationally?

Yes, I ship worldwide!
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📦 What are the shipping times?

Once your bag is ready, the shipping times are as follows: Europe Up to 7 business days International between 6 and 14 working days
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🧵 Do you offer personalized bags?

Yes! Custom requests are possible in the "Customization" section. The manufacturing time for a custom order is 4 to 6 weeks.
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🧶 How long does it take to make a bag?

Each piece is entirely handmade with care. The production time is...approximately 20 to 30 working days. Due to a large number of orders, the delivery time has been extended to...
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