❓ Will I receive my parcel before Christmas?

⚠️ After November 10th, orders are not guaranteed to be delivered before December 24th.
The current lead time is approximately 30 working days due to a surge in orders. This timeframe may be extended.

I work alone and all the bags are made one by one by hand, which can cause delays.

Thank you for your patience and understanding.

MORE INFORMATION

❓ Will I receive my parcel before Christmas?

⚠️ After November 10th, orders are not guaranteed to be delivered before December 24th. The current lead time is approximately 30 working days due to a surge in orders. This...
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I didn't pick up my package on time, what's going on?

If the package is returned to the workshop because it was not collected within the allotted time: ➡️ The return shipping costs will be entirely your responsibility . No refunds...
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I wish to cancel my order

• You can cancel your order within a maximum of 24 hours after purchase. • Beyond this period: no cancellation or refund will be possible , as the manufacturing process...
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🔁 Can I return or exchange my bag?

As each bag is handmade to order, returns are not accepted.
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